I want to make sure that your interaction with Bay Beans is a personal experience, and I want to ensure that if you have any questions or feedback, that you know you can always contact me. So here is what I am going to be doing to make sure that happens; 

• I have removed all email addresses, except for james@baybeans.com.au. I think to myself, who wants to deal with an un-named email account like sales@baybeans.com.au or accounts@baybeans.com.au or feedback@baybeans.com.au anyway? This doesn't mean I am not thinking BIG - did you know Steve Jobs could be contacted, by anyone, at steve@apple.com?
• In previous marketing emails and newsletter, I would send a pretty email to you, with lots of graphics and clickable links. Sure, they look pretty, but I wonder if you prefer this new style of sending you a basic email, with a link to this page. Please let me know if you prefer the new format (and its going to be easier to let me know, remember what I was saying about one email address?), or leave a comment below in the comments section. 
• No automated order confirmation emails. okay, so this is something I have been debating internally - should I automate the order process? After considering automation, I have decided that I personally don't enjoy communicating with robots or computers, so why should you? When you place an order, you will get a personal email direct from me, every-single-time.
• Plain text emails will be the default email method. This means that when I email you, there wont be any pretty graphics or logos in your email, but what you will get, is a very readable email from me, that will be compatible with every email client and mobile device. Who wants to squint at a mobile screen to read a (pretty) email?

Now I have that out of the way, onto whats new at Bay Beans.

I only have ten of these packs available, so be quick if you want some. You can only get it here at this price. Chai Spice Authentic Chai Tea aroma is divine! When you open the pack, you will instantly notice that this really is authentic chai. You can see the Cinnamon, Star Anise, Cardamom, Ginger, Nutmeg, Cloves, Black Pepper and bay Leaves. Chai Spice is a deliciously natural product. Gluten free, Preservative free, Dairy free and Caffeine free. Chunky chai mix is made from whole spices, free from any artificial flavours, preservatives or sugars. If you would prefer an instant chai, try our Chai Spice Instant.

Double Walled thermal glass cups are perfect for keeping your coffees warm whilst feeling cool to touch! You can now purchase one of two styles of thermal glassware and these glasses look fantastic. Each pack comes in a set of eight glasses.  Go grab yourself a set, or treat mum for Mothers Day

This solid stainless hand tamper is perfect for both home and cafe use. Tamp is ergonomic and available in two sizes, 52mm for domestic coffee machines and 57mm for semi commercial and commercial coffee machines. Please check the size of your group handle's basket before ordering - if your unsure which size to order, just ask letting me know what machine you have.

When you purchase a coffee subscription, you save upto 25% (or more on some varieties). You can choose from any one of the coffees for delivery, or you can leave the selection process to Bay Beans, and each month you will receive a different coffee. There has been a change to the coffee subscription service, well, more specifically, the Random Coffee Variety selection. If you choose to purchase the Random Variety subscription, you will receive a different coffee each delivery, but don't worry, you wont receive decaf in the random deliveries. The delivery schedule is now;

January: Forte
February: Espresso Master
March: Super Crema
April: Mocha Prince
May: Fair Trade
June: Premium Reserve. 

The delivery schedule then repeats for months July through December;

July: Forte
August: Espresso Master
September: Super Crema
October: Mocha Prince
November: Fair Trade
December: Premium Reserve. 

If you would like to purchase a coffee subscription for you, your office, of for Mothers Day, you can do it here

Dont forget, if you want to get in touch with me, just send an email to james@baybeans.com.au

James Axisa - Chief Espresso Officer
www.baybeans.com.au

Mobile: 0428 555 535
Voicemail callback: 02 8208 3477

Based on customer feedback, the schedule for Random Variety coffee subscription deliveries has been improved.

Random Variety - how it works:

If you choose to purchase the Random Variety subscription, you will recieve a different coffee each delivery, but don't worry, you wont recieve decaf in the random deliveries. The delivery schedule is now;

January: Forte
February: Espresso Master
March: Super Crema
April: Mocha Prince
May: Fair Trade
June: Premium Reserve.

The delivery schedule then repeats for months July through December;

July: Forte
August: Espresso Master
September: Super Crema
October: Mocha Prince
November: Fair Trade
December: Premium Reserve.